JustAnswer Reviews

JustAnswer is a monthly membership-based service that provides ongoing access to professionals across various fields. Upon signing up, users are charged a one-time join fee and a monthly fee for the use of the platform. The monthly charge will recur unless the membership is cancelled. The specific pricing varies depending on the type of professional needed. Here are some examples:

• Veterinarians: $55/month plus $5 join fee
• Doctors: $55/month plus $5 join fee
• Lawyers: $79/month plus $5 join fee
• Technicians: $55/month plus $5 join fee
• Mechanics: $45/month plus $5 join fee
• Tutors: $125/month plus $25 join fee In addition to these, there are over 150 other topics ranging from home repairs to appraisals, with pricing varying from $28-$125. It's important to note that any additional charges incurred show up on the page where payment information is entered. Membership will continue until cancellation. Users can cancel anytime prior to future billing periods to avoid future charges.

JustAnswer.com offers several methods for payment. Payments for questions and memberships are handled through the site. Users can update their payment information on the site as needed. For experts, once a balance of $10 is reached in the JustAnswer account, a payment request can be made. The payouts are handled by Hyperwallet, and users can receive money via PayPal, direct deposit, or Venmo. Payments are made by the fourth business day of the following month. It's important to note that a minimum of $20 is required in the account before funds can be withdrawn via PayPal.

JustAnswer.com is an online platform that connects customers with experts for informational and educational purposes. It does not involve any physical shipping of goods, hence there is no shipping policy. Regarding the return policy, JustAnswer prioritizes customer satisfaction. If a customer is not satisfied with the service, they can contact Customer Care to request a refund. However, it's important to note that once a question has been asked on JustAnswer, the charge is non-refundable as the experts are paid for their work in answering the question. Customers can still request a membership cancellation to avoid future charges. The process of making a JustAnswer refund request remains the same regardless of the reason for the request. All JustAnswer memberships are billed on a monthly basis and customers are free to cancel whenever they wish. It's also worth noting that there seems to be some confusion regarding JustAnswer’s refund policy as their terms of service info differs from the info on their membership page. They state that they offer no refunds, but you can ask for your $5 trial fee back, whereas all other membership fees are non-refundable. This information should provide a comprehensive understanding of JustAnswer's return policy.

JustAnswer is an online question-and-answer service that connects users with experts in various fields. The platform provides 24/7 access to help from thousands of experts, where and when users need it. Users can ask any question in any category, anytime they want. The platform then matches them in minutes with the best expert for their question. Users can talk, text, or chat till they have their answer.

The platform serves as a one-stop destination, providing expertise across numerous categories. Users can obtain help on topics such as healthcare, law, technology, automotive repairs, and more. The platform's flexibility ensures that individuals can find reliable answers to a wide array of questions, making it a valuable resource for those seeking tailored information.

At the heart of JustAnswer's effectiveness is the network of verified experts who operate on the platform and contribute their knowledge across various fields. Medical professionals, lawyers, technicians, and specialists in diverse domains form the backbone of the community of experts on JustAnswer. This diversity ensures that users receive accurate and reliable information from professionals with the right expertise.

The most commonly sought out categories of experts on JustAnswer include medical professionals, legal experts, technology specialists, automotive experts, and financial advisors. These experts are available for consultations on symptoms, medical conditions, wellness, legal processes, rights, responsibilities, technical support, troubleshooting, guidance on emerging technologies, car maintenance, repairs, purchasing decisions, financial planning, investment strategies, and business-related matters.

JustAnswer revolutionizes professional services by providing a simple way to ask questions and receive answers from experts in many fields, from auto mechanics to medical professionals. Users can start a conversation online or by using the JustAnswer mobile app. For an additional fee, users can speak with an expert on the phone.

JustAnswer was founded in 2003 and has been providing users with personalized solutions to a myriad of questions since then. The platform connects those seeking answers with a vast network of knowledgeable professionals, making discovering expert insights easier than ever.

JustAnswer provides a 7-day trial with access to specialists in health, law, and automotive disciplines. This trial offer lets you test JustAnswer to see if it’s right for you. During the trial period, you can ask questions and access expert advice. A JustAnswer trial offers 7-day access to all the benefits of its membership plan, which includes free questions and answers, 24/7 support from a wide range of expert doctors, lawyers, mechanics, and many more experts, and exclusive access to its iOS and Android app. However, after the trial period, a subscription plan is required. If you are unhappy with JustAnswer during the trial period, you can cancel your trial period by simply going to the membership panel in the My Account setting and selecting cancel membership.

To update the payment information on JustAnswer.com, follow these steps:

1. Click on My Account on the top right corner of the page.
2. Next, click on Edit Settings.
3. If not signed into the account, sign into the account and follow the instructions above. Remember, these steps can be performed anytime to update the payment information.

JustAnswer is an online platform that provides several benefits. It offers convenience as it is available 24/7 from any mobile device or computer. The service is cheaper than an in-person visit to a professional such as a doctor, lawyer, or mechanic. Users can ask unlimited questions during the week-long trial. It's easy and free to get a second opinion from a different expert. The platform covers a wide range of categories including taxes, law, mechanics, medical, veterinary medicine, electrical work, plumbing, electronics, phones, computers, software, home improvement, and more. Users are connected with verified experts in various fields. The platform also offers a range of payment options. It's important to note that the exact cost can vary based on the question's topic category. JustAnswer tries to make its pricing fair enough to pay for the Experts’ hard work in answering customers questions as well.

Yes, JustAnswer is a membership service that will automatically charge your membership fee monthly.

JustAnswer's average initial response time is 6 minutes, but most questions are answered within 30 minutes. However, some questions may take as long as 24 hours during busy times. They will notify you via email, text (if you've opted in) and on the website when you have an answer.

If the answer you received wasn't satisfactory, you can request a new expert at no additional cost. You can find the link to request a new expert at the bottom of your question.